@article {140, title = {Communication and Relationships Factors of Pharmacy Career Satisfaction in Saudi Arabia}, journal = {Pharmacology, Toxicology and Biomedical Reports}, volume = {5}, year = {2019}, month = {August 2019}, pages = {124-129}, type = {Research Article}, chapter = {124}, abstract = {

Objectives: This article describes the overall job satisfaction of pharmacists working in Saudi Arabia by exploring their communication and relationship with supervisors and patients. The aim of this study to declare the communications and relationship factors of Pharmacist Job satisfaction in Saudi Arabia. Methods: This is a 4-months cross section survey of communication and relationship factors on Pharmacist Job satisfaction in Saudi Arabia. The study consisted of forty-three questions divided into two-part demographic information and the second part was the questions about communication and relationships factors of pharmacy job. It included pharmacy supervisors, relationship with coworkers and pharmacist interaction with other healthcare providers, the customer interaction and overall job satisfaction. Results: The total responders were two hundred and forty-two. The gender distribution 169 (70.7\%) was male and 70 (29.3\%) was female. The majority of them 202 (84.2\%) were in age (20-39). The average satisfaction score of pharmacy supervisors{\textquoteright} factors was (3.0), pharmacist interaction with other healthcare providers{\textquoteright} factors was (3.34) while the customer interaction was (2.81) and the pharmacist relationship with coworkers was (3.67). Most of the pharmacist found the challenges at their job were (77.6\%). Some responders wished to change their pharmacy career (43.75\%) while (61.66\%) liked to stay in the pharmacy field. The overall job satisfaction scores were (3.61). Conclusion: Most of the pharmacists not satisfied with their job because of the supervisor relationship and non-existent patient education services. The pharmacy supervisors of hospital pharmacies demanded management tools and communication skills with their colleagues. In addition, patient counselling program should be implemented at healthcare institutions in Saudi Arabia.

}, keywords = {Career, Communication, Factors, Pharmacy, Relationships, Satisfaction, Saudi Arabia}, doi = {10.5530/PTB.2019.5.23}, author = {Yousef Ahmed Alomi and Faiz A. Bahadig and Saima Qaism and Khurram Shahzad and Budoor Emad Aloumi and Bayan Ibrahim Alghuraybi and Reem Saad Alsubaie} } @article {143, title = {Pharmacy Technician Job Satisfaction with Communication and Relationships Factors in Saudi Arabia}, journal = {Pharmacology, Toxicology and Biomedical Reports}, volume = {5}, year = {2019}, month = {August 2019}, pages = {140-144}, type = {Research Article}, chapter = {140}, abstract = {

Purpose: To explore the Pharmacy technician job satisfaction with Communication and relationships factors in Saudi Arabia. Methods: It is a 4-months cross-section survey of the stress factors impacting pharmacy technician job satisfaction in Saudi Arabia. The study consisted of 35 questions divided into two-part demographic information and the second part consisted of three parts. Part one was about stress-related factors of pharmacy job. Part two included the questions about pharmacy services units of pharmacy job. Part three questions about communication and relationships factors of pharmacy technician job. In addition, overall job satisfaction. The questionnaire made as an electronic format and it was analyzed through survey monkey system about part three communication and relationships factors of pharmacy technician job. Results: The total responders were 96. The gender distribution 83 (86.46\%) was male and 13 (13.54\%) was female. The majority of them 86 (89.58 \%) were in age group (20-39) years. The average satisfaction score of pharmacy supervisors{\textquoteright} factors was (3.175), pharmacy technician interaction with other healthcare providers{\textquoteright} factors was (3.38). While the customer interaction was (3.45) the pharmacy technician relationship with coworkers was (3.85). Most of the pharmacy technician found the challenges at their job were (79.2\%). Some responders wished to change their pharmacy career (60\%) previously while (78\%) liked to stay in the pharmacy field. The overall job satisfaction scores were (3.62). Conclusion: Most of the pharmacy technicians were not satisfied with their job because the supervisor was not supportive and as they faced challenges in their work. Management tool to all pharmacy staff including the supervisors and pharmacy technician in the culture work is highly recommended at healthcare institutions in the Kingdom of Saudi Arabia.

}, keywords = {Communication, Factors, Job satisfaction, pharmacy technician, Relationships, Saudi Arabia}, doi = {10.5530/PTB.2019.5.26}, author = {Yousef Ahmed Alomi and Faiz A. Bahadig Rph and Reem Saad Alsubaie and Bayan Ibrahim Alghuraybi and Budoor Emad Aloumi} }