Stress Factors on Pharmacy Technician Personal Satisfaction in Saudi Arabia

Purpose: To explore the Stress factors on pharmacy technician personal satisfaction in Saudi Arabia. Methods: It is a 4-months cross-section survey of the stress factors impact of pharmacy technician job satisfaction in Saudi Arabia. The study consisted of 35 questions divided into two-part demographic information and the second part consisted of three parts. Part one was about stress-related factors of pharmacy job. Part two included the questions about pharmacy services units of pharmacy job. Part three questions about communication and relationships factors of pharmacy technician job and overall job satisfaction. The questionnaire was made as an electronic format and it was analyzed through survey monkey system about part one that was about stress-related factors of pharmacy technician job. Results: The total responders were 96. The gender distribution 83 (86.46%) were males and 13 (13.54%) were females. The majority of them 86 (89.58%) were in age group (20-39 years). The average pharmacy technician satisfaction score of pharmacy management policies factors was (3.61), personal pharmacy time was (3.14) and salary and benefits were (2.51). The average score of pharmacy stress factors were (4.03) and the overall job satisfaction was (3.62). The most pharmacy technician motivation factors found were the financial reward and salary advancement was 84 (89.36%) and the flexibility in work scheduling was 63 (67.02%) followed by the Funds to support additional education and training 61 (64.89%) and the time needed for education and training was 61 (64.89%). Conclusion: There are high job stress factors with inadequate pharmacy salary affected negatively pharmacy technician satisfaction in the pharmacy practice. Those factors very essential related motivation factors on pharmacy technician at healthcare institution in the Kingdom of Saudi Arabia.

Keywords: Factors, Job, personal, pharmacy technician, Satisfaction, Saudi Arabia, Stress